Legal
Privacy Policy
Last updated: 30 April 2026
1. Information We Collect
When you place an order or create an account on Diva Fab, we collect:
- Name, email address, and phone number
- Shipping address
- Payment information (processed securely by Razorpay — we never store card details)
- Order history and preferences
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates via email or WhatsApp
- Respond to your queries and provide customer support
- Improve our website and shopping experience
- Send promotional offers (only if you have opted in)
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Razorpay — for secure payment processing
- Courier partners — to deliver your orders (name, phone, address only)
- Legal authorities — if required by law
4. Data Security
We implement industry-standard security measures including SSL encryption, secure password hashing, and access controls. Payment data is handled entirely by Razorpay, which is PCI-DSS compliant.
5. Cookies
We use essential cookies to maintain your session (cart, login state). We do not use third-party advertising cookies. You can disable cookies in your browser settings, but this may affect cart and checkout functionality.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications at any time
To exercise these rights, email us at hello@divafab.in
7. Contact
For any privacy-related questions, contact us at hello@divafab.in or WhatsApp us at +91 98765 43210.